Case Study

UK HealthCare uses xMatters to deliver the most reliable patient experience

UK HealthCare uses xMatters to deliver the most reliable patient experience

Pages 4 Pages

xMatters enabled UK HealthCare—the largest hospital in Kentucky with over 15,000 employees and six years as the state's top-ranked facility—to deliver the most reliable patient experience. It reduced incident engagement time from minutes to seconds, automated manual triage processes for more efficient responses, and enhanced system reliability across mission-critical services. This empowered Technology Service Analyst Glenn Steketee's team to provide advanced, effective care as one of the nation's top transfer centers.

Join for free to read