SUNY Upstate Medical University struggled with contract and vendor management processes that made it difficult to track requests, store and share agreements, and communicate contract status. Employees often needed multiple calls just to find the correct contact, while requestors lacked visibility into where contracts were in the process or how long completion would take. After implementing CobbleStone Contract Insight® Enterprise Edition, the university improved communication and made contracting contacts easier to identify. The platform also strengthened contract audits by tracking affiliation agreements and helped avoid list pricing by recording manufacturer price agreements. Upstate described the resulting experience for users as more streamlined and service-oriented, while CobbleStone’

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