Case Study
US-based insurer achieves operational efficiency and significant cost savings
A leading life and annuities insurer was looking for a partner to establish and manage 710 applications for its IT applications operations across application support, database support and service management. The scope was being delivered jointly by client resources and vendor resources in a customized operating model - creating inefficiencies, stability issues and complaints about responsiveness from business users. HCLTech committed to provide measurable outcomes and delivered services in a fixed-price managed services model.
