Case Study
Watercare Secures Vital Services for 1.7M Residents
Watercare strengthened the security of critical services supporting 1.7 million residents by adopting the Zscaler Zero Trust Exchange to replace legacy security with a comprehensive zero trust architecture. The organization sought to optimize secure work-from-anywhere access while protecting industrial IoT (IIoT) and IoT environments across its extensive infrastructure. By implementing the platform, Watercare deployed secure access to private applications for 800 users in less than half a day and significantly improved operational efficiency. AI-powered analytics and real-time insights reduced application issue resolution times from weeks to minutes, while optimized Microsoft Teams and Microsoft 365 performance enhanced user experiences and lowered IT overhead. The solution also enabled di
