The e2open eBook explains why accurate, realistic estimated times of arrival for goods in transit are increasingly difficult yet critical in today’s disrupted supply chains. It examines challenges such as limited visibility, port congestion, customs delays, and inconsistent in‑transit status updates that make managing shipments unpredictable. The content shows how disruptions often occur beyond direct control but can be mitigated with better data, visibility, and adaptability. By improving in‑transit insight and responding faster to unexpected events, companies can provide more reliable delivery information, reduce downstream impacts, and significantly improve the end customer experience.

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