This overview explains how telehealth consultants help healthcare organizations navigate the complex process of preparing for, selecting, and implementing telehealth solutions. During the early stages of the COVID-19 pandemic, hospitals rapidly adopted virtual care to meet urgent needs, often without clear guidance on vendor selection. As the telehealth market expanded with dozens of new providers fueled by increased investment, choosing the right solution became even more challenging. The guide highlights how consultants provide strategic planning, vendor evaluation, and implementation expertise to align telehealth programs with organizational goals, clinical workflows, and long-term sustainability.

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