This Momentum ebook explains how to migrate from legacy telephony to Microsoft Teams Phone as a strategic modernization, not just a tech swap, to support hybrid work, simplify management, improve collaboration, and reduce legacy maintenance costs. It defines Teams Phone as a cloud voice layer inside Teams with features like voicemail transcription, intelligent routing, auto attendants and call queues, plus integrations with Microsoft 365, Dynamics 365, and Copilot. The guide stresses up-front planning through executive alignment, persona mapping, and infrastructure and network readiness assessments, then recommends Microsoft tools like Network Planner, Call Quality Dashboard, and PowerShell automation. Execution follows a five-stage approach: architecture and connectivity choice (Direct Ro

Join for free to read