Momentum’s Teams-native contact center solution integrates a complete contact center experience directly into Microsoft Teams, simplifying communication and improving customer interactions. It eliminates complex call transfers by using one phone for both back-office and contact center calls, automatically routes calls to the most qualified agents, and provides advanced analytics for detailed insights. Certified with SOC2 Type II, ISO27001, and M365, the solution ensures security and compliance while unifying all customer interactions into a single pane of glass. This customizable platform enhances the customer journey and empowers teams for greater efficiency and flexibility.

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