Guide

To Build or to Buy AI Agents?

To Build or to Buy AI Agents?

To Build or to Buy AI Agents?

Pages 11 Pages

The February 2026 Camunda paper examines whether organizations should build AI agents in-house or buy them from vendors, and explains how agentic orchestration unlocks their true value. It describes the market forces driving the build-versus-buy debate, including speed, cost, differentiation, and risk. The paper argues that most enterprises benefit from blending built and purchased agents and offers a decision framework to guide that choice. Agentic orchestration is presented as the critical factor that enables agents to work together reliably within end-to-end processes, providing governance, scalability, and control. The conclusion emphasizes that orchestration allows organizations to maximize agent impact regardless of how the agents are sourced.

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