IT burnout is rising, with many technicians sacrificing vacations, weekends, and holidays to manage growing workloads. According to the Kaseya 2023 MSP Benchmark Survey, 32 percent of technicians had a vacation interrupted by an IT crisis, and 57 percent worked through holidays to keep systems running. To avoid burnout, RMM automation can handle essential tasks that keep IT environments stable and secure, allowing technicians to enjoy uninterrupted time off. By automating routine maintenance and monitoring, MSPs can maintain smooth operations while reducing stress on their teams.

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