Infographic

2025 Global Consumer Holiday Shipping Survey: Shifting Shopping Behaviors and Delivery Expectations

2025 Global Consumer Holiday Shipping Survey: Shifting Shopping Behaviors and Delivery Expectations

2025 Global Consumer Holiday Shipping Survey: Shifting Shopping Behaviors and Delivery Expectations

Pages 1 Pages

This infographic examines changing consumer expectations around holiday shipping, delivery speed, and fulfillment flexibility. The survey shows that while 53% of consumers expect standard shipping within two to four days, only 34% are highly confident deliveries will arrive on time. Many shoppers now purchase gifts weeks earlier to avoid delays, while 86% favor direct-to-recipient shipping from retailers for non-household gift purchases. The infographic also highlights consumer sensitivity to shipping costs, with many unwilling to pay additional fees for guaranteed delivery. Alternative fulfillment methods such as in-store pickup, locker pickup, and curbside collection continue growing in popularity. Additionally, consumers demonstrate increasing willingness to adopt sustainable shipping p

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