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Infographic

NRF 2023 Retail Technology Trends: Experience, IoT, Efficiency, and Security

NRF 2023 Retail Technology Trends: Experience, IoT, Efficiency, and Security

NRF 2023 Retail Technology Trends: Experience, IoT, Efficiency, and Security

Fortinet
Pages 1 Pages

This infographic summarizes prominent themes from the 2023 National Retail Federation conference. Retailers continue to prioritize a unified customer experience across physical and digital channels, supported by reliable connectivity and security that remains invisible to shoppers. IoT adoption is creating more accurate real-time information and stronger analytics while automating routine work so employees can focus on customers. Economic uncertainty is encouraging modest back-office investments that produce meaningful efficiency gains. Identity and access management and security automation were identified as leading cybersecurity priorities. The conference also highlighted increasing overlap between retail and food service technologies. Overall, technology decisions should improve operati

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