Nexthink helped the pharma company streamline the digital employee experience by proactively monitoring research applications to ensure peak performance and automate issue detection and resolution. It optimized computing resources, enabling scientists to focus on innovation rather than IT problems. Nexthink also addressed frequent crashes in trial management and data collection systems and resolved connectivity issues at remote sites, improving reliability and accuracy across research and clinical trials, ultimately enhancing productivity for scientists, coordinators, and technicians.

Join for free to read