Infographic
The State of Process Orchestration in Banking and Insurance (2025)
AI offers major efficiency gains but also introduces complexity, compliance risks, and integration challenges, making it a double-edged sword for enterprises. Business and IT misalignment often slows automation and limits the value of AI investments, highlighting the need for strong process orchestration. In banking, financial services, and insurance, organizations face a combination of legacy systems, cybersecurity threats, and regulatory pressure. Many struggle with siloed AI platforms and limited transparency into AI-driven decisions. With data breaches costing millions on average, most institutions now view process orchestration as essential to safely scale automation, improve visibility, manage risk, and ensure AI delivers measurable business value.
