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The Value of INPATIENT VIRTUAL CARE
This content highlights how COVID‑19 exposed critical gaps in patient care and accelerated the need for expanded inpatient telehealth. Key needs included improving safety for care teams, enabling access to family members, bridging healthcare disparities, and expanding telehealth services inside hospitals. Data shows that minority and limited English proficient populations were disproportionately affected by COVID‑19, despite representing a smaller share of the population. Approximately 8 percent of the U.S. population, or 25.1 million people, are considered limited English proficient, underscoring the need for language services and equitable access to care. Telehealth capabilities such as education, language services, consultation, self‑service tools, and virtual engagement help address th
