This infographic details how Wyndham Hotels & Resorts modernized global guest support using Five9 AI Agents and CRM integration. Automation now handles tens of thousands of routine requests monthly, including password resets and booking cancellations. Key results include a 62% automation rate, under 1% abandonment, and millions in cost savings. The visual highlights how integrated systems improved agent productivity, reduced onboarding delays, and enabled scalable growth. Wyndham’s success demonstrates how hospitality brands can balance automation and personalization to deliver seamless guest experiences worldwide.

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