Report
2025 Banking Website Performance
The 2025 Banking Website Performance Benchmark Report examines how banks can turn performance data into competitive advantage by focusing on real customer experience. It reveals significant regional disparities, such as Bank of America users in Africa facing load times over 10 seconds, twice as slow as in North America. The report finds that well-known banks often underperform, with some failing to rank in the top 30, while banks like UBS and State Street lead with faster, cleaner sites. Digital experience varies widely across institutions, and only one in four banks load pages in under three seconds.
