This report examines how user experience (UX) influences adoption, engagement, and outcomes for diabetes digital health technologies. It highlights that while innovation in devices such as CGMs, connected pens, and digital platforms has accelerated, patient adherence and sustained use depend heavily on ease of use, trust, interoperability, and workflow integration. The report emphasizes differences between patient, caregiver, and clinician perspectives and identifies usability, data overload, training needs, and integration with care teams as major barriers. It concludes that improving UX is essential for translating digital innovation into real-world clinical and quality-of-life benefits for people with diabetes.

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