The 2024 Zscaler ThreatLabz AI Security Report shows AI is reshaping cybersecurity in the public sector. While governments adopt AI to enhance services, threat actors use it for advanced attacks like phishing, deepfakes, and ransomware. AI traffic surged nearly 600%, with ChatGPT driving most usage. Yet, government agencies blocked only 6.75% of AI activity—well below the global average—highlighting major security gaps. As AI use grows, so do risks to data privacy and critical infrastructure. The report urges stronger governance, visibility, and data protection to balance innovation with security.

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