This executive summary presents key findings from global identity security leaders, revealing a shift in identity maturity benchmarks driven by AI agents and non-human identities. It introduces the “advancement vs. regression paradox,” where organizations fall behind as capability thresholds evolve. The report identifies automation, unified identity data, AI governance, and deployment excellence as critical enablers of maturity. Advanced organizations achieve significantly higher ROI by integrating identity into security operations and cloud governance. Identity is repositioned as a competitive differentiator, delivering measurable business value through cost reduction, improved risk mitigation, and operational efficiency.

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