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Accela Managed Application Services

Accela Managed Application Services

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Accela Managed Application Services helps agencies offload the day‑to‑day administration and ongoing optimization of their enterprise software, so internal teams can focus on strategic priorities instead of routine maintenance. The service handles critical tasks such as testing new releases, managing user accounts and permissions, modifying and deploying forms, creating and validating reports, scripting enhancements, troubleshooting issues, and configuring new features. By extending in‑house IT with dedicated Accela experts, agencies gain faster response times, more reliable system performance, and smoother upgrades, while reducing the need to hire, train, and retain specialized technical staff to manage their civic‑applications platform.

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