Vendor Sheet
AI Search, Recommendations and Generative Experiences for SAP Commerce
Coveo for SAP Commerce optimizes B2B ecommerce with AI search, recommendations, and generative experiences built to handle complexity and scale. It removes buyer friction by delivering context- and intent-driven results without heavy manual rules, simplifies indexing for massive catalogs, and fuels personalization through product vector mapping and shopper behavior. Real-time inventory integration reduces frustration and supports confident purchasing. Key benefits include seamless product discovery, customer-specific catalogs and pricing, and unified product and content search with generative answering. Proven results show a 25% lift in conversions, 10% higher cart values, 26% lower bounce rates, and a 2–7% RPV uplift.
