Coveo’s AI Search, Recommendations, and Generative Experiences for SAP Commerce optimize ecommerce by delivering personalized, intent-driven discovery. AI powers search, product listings, and recommendations while generative answering guides shoppers with contextual responses. Key drivers include simplified indexing for large catalogs, vector-based personalization, and real-time inventory integration to reduce friction. Benefits include predictive, typo-tolerant search, increased order value through automated recommendations, real-time personalization, and engagement with blogs, videos, and articles. Proven results show a 25% conversion lift, 10% higher cart value, 26% lower bounce rate, and a 2-7% revenue per visitor uplift.

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