NICE, with its leading CXone cloud-native platform, helps over 25,000 organizations worldwide, including 85 of the Fortune 100, transform customer interactions through AI-powered self-service and agent-assisted solutions. NICE enables seamless omnichannel journeys and fast, effortless resolutions that increase conversions and customer satisfaction. By elevating every interaction, NICE supports businesses in meeting key metrics while creating loyal customers for life through innovative technology that simplifies and enhances the retail customer experience globally.

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