Vendor Sheet

INNOVATION IN ENABLING CUSTOMER OUTCOMES - PROFESSIONAL SERVICES

INNOVATION IN ENABLING CUSTOMER OUTCOMES - PROFESSIONAL SERVICES

Pages 2 Pages

A logistics solution provider partnered with Synoptek to consolidate fragmented shipment, customer, carrier, tracking, and accounting systems, reduce manual work, and gain real-time visibility. Synoptek delivered a centralized Transport Management System, integrated 21 major applications, and added near real-time reporting plus a managed analytics service to monitor ETL, validate data, and expand the data warehouse with new dashboards. Synoptek also built RPA bots to automate load closing and invoice uploads and implemented workflows to automate IT support requests and updates. Reported outcomes include 110%+ productivity improvement, 35–40% better sales and carrier rep performance, 60% reduction in legacy licenses in 45 days, 45% less AR invoicing workload via cash application, and invoic

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