This solution brief explains how Blue Yonder Warehouse Returns helps retailers and logistics providers improve reverse logistics efficiency while maximizing resale revenue from returned inventory. The platform uses Smart Disposition technology to evaluate returned items based on condition, resale value, transportation costs, processing costs, and inventory demand to determine the optimal next step. Key capabilities include guided returns workflows, SKU-based receiving, grading, repair workflows, return-to-vendor processing, and return analytics. Benefits include up to 2x increases in units processed per hour, up to 50% labor cost reductions, faster inventory recovery, improved customer satisfaction, better margin recovery, and enhanced visibility into return trends and root causes.

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