Vendor Sheet
Support Services with Nutanix and Cisco
This brief outlines the joint support model between Nutanix and Cisco, delivering an integrated hybrid multicloud solution with enhanced support services. The partnership combines Nutanix software expertise with Cisco hardware capabilities to improve uptime, accelerate issue resolution, and provide proactive support. As shown on page 2, support responsibilities are clearly defined, with Cisco handling hardware issues and Nutanix managing software concerns, while both collaborate when needed. Automated alerting creates support cases proactively, ensuring faster response times and minimizing downtime, resulting in a reliable, secure, and seamless support experience for customers running Nutanix on Cisco infrastructure.
