The e2open 2024 Forecasting and Inventory Benchmark Study analyzed supply chain planning performance over the past five years, spanning the full Covid‑19 pandemic and its aftermath. The study highlights how an unprecedented global disruption caused dramatic shifts in demand and supply patterns, including a fivefold increase in order cuts at the peak of the pandemic compared with pre‑pandemic levels, with volatility persisting well beyond the crisis. Forecast accuracy declined sharply and remained below baseline for nearly four years, revealing long‑lasting impacts on planning reliability. Based on these findings, the report draws key lessons to help businesses strengthen forecasting, improve inventory management, and build greater operational resilience to better withstand future large‑sca

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