Financial services are evolving toward AI-native operations as traditional agile approaches reach their limits in addressing increasing complexity and demand for speed. Agentic AI introduces a new paradigm, enabling more autonomous decision-making, adaptive processes, and intelligent systems that can operate with minimal human intervention. This shift promises significant transformation across the sector, improving efficiency, innovation, and responsiveness. However, organizations must balance these opportunities with risks related to governance, trust, and implementation challenges. Bridging readiness gaps in technology, skills, and strategy is critical to successfully transitioning toward AI-driven operations and realizing the full potential of this emerging model.

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