This whitepaper examines how AI is transforming knowledge work by automating repetitive tasks, enhancing decision-making, and augmenting human expertise. Page 1 illustrates shifting expectations for productivity and digital fluency. The paper describes how generative AI, intelligent search, summarization, and workflow automation reshape roles in legal, HR, customer service, and IT. It emphasizes responsible AI, transparency, and workforce enablement. Organizations are encouraged to build AI-ready data foundations, support reskilling, and integrate human-in-the-loop oversight to unlock productivity gains without sacrificing trust.

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