The May 2022 Camunda paper explains how organizations can build a superior Automation Center of Excellence to meet accelerating digital transformation demands. It describes how events such as the COVID‑19 pandemic amplified the need for scalable, reliable automation and exposed gaps in fragmented approaches. The paper outlines a maturity journey that organizations commonly follow, from early automation adoption and internal advocacy to recognizing technical deficits and formally establishing an Automation CoE. It emphasizes evolving the CoE beyond task automation toward end‑to‑end process automation, with strong governance, shared standards, and enablement. Overall, the paper shows how a well‑designed CoE helps organizations scale automation sustainably, align teams, and deliver long‑term

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