White Paper

Content search for retail tech: Driving engagement beyond products

Content search for retail tech: Driving engagement beyond products

Pages 8 Pages

Retail is evolving from transaction-led commerce to content-rich experiences that boost loyalty and brand engagement, as traditional SKU-based search boxes fall short for modern shoppers craving discovery, storytelling, and contextual relevance. Today's consumers explore, learn, and get inspired by content like tutorials, reviews, and videos—over 60% engage with such material before buying, per McKinsey—making keyword search obsolete. Retailers counter with content search, and Unbxd's software drives this shift by powering advanced, unified search that transcends products, delivering personalized inspiration and deeper engagement to meet shopper demands and elevate retail tech performance.

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