This paper by Tamara Rasberry emphasizes the role of empathy and flexibility in supporting employee well-being amid crises like COVID-19 and economic instability. It explains how stress and burnout impact performance, urging HR leaders to normalize mental health conversations, promote EAPs, and adopt inclusive culture practices. The guide calls for reasonable ADA accommodations and training to recognize signs of distress, concluding that prioritizing mental health is essential for productivity, retention, and organizational resilience.

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