The April 2023 Camunda paper explains the growing need for financial automation as institutions accelerate digital transformation while managing compliance and customer expectations. It outlines key challenges in financial services, particularly the burden of legacy systems that slow modernization and limit agility. The paper shows how many organizations rely on fragmented, point solutions that increase complexity rather than reduce it. Process orchestration is presented as a way to coordinate systems, data, and decisions across end‑to‑end workflows. By using orchestration, financial institutions can modernize incrementally, improve regulatory compliance, and deliver consistent omnichannel customer experiences while building a scalable foundation for future automation.

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