The November 2024 Camunda paper explains why process orchestration is essential for successful AI-driven transformation in the telecommunications industry. It highlights growing urgency as telcos face rising costs, competitive pressure, and rapid technological change. The paper outlines common challenges to AI adoption, including fragmented systems, legacy infrastructure, and lack of end-to-end visibility. It positions process orchestration as the foundational layer that enables AI to operate reliably across complex telecom environments. By coordinating workflows, data, and decisions, orchestration helps telcos deploy AI at scale, improve efficiency, and modernize operations. The paper concludes with guidance on accelerating orchestration adoption to support innovation, resilience, and lon

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