E-commerce growth and labor shortages are straining retail supply chains, demanding smarter workforce management. Traditional labor planning is too rigid—AI-powered optimization provides a better path. By forecasting demand across inbound/outbound flows, integrating automation and labor, and managing in-shift disruptions, retailers can maintain service while cutting costs. Digital engagement tools empower staff with flexible scheduling, overtime options, and training alignment, boosting retention. Early adopters of such solutions have achieved 5% direct labor cost reductions. Real-time orchestration ensures resilience, productivity, and profitability.

Join for free to read