Application Development and Integration Services Allow a Non-Profit to Streamline the Distribution of Over $50 Million in Funds
Application Development and Integration Services Allow a Non-Profit to Streamline the Distribution of Over $50 Million in Funds
6 PagesA non-profit in Orange County modernized its rental assistance and landlord incentive programs by enhancing a Rental Assistance App and replacing Airtable-dependent workflows with secure, integrated portals and Salesforce. Synoptek revamped UI/UX, enabled multi-program assistance, built self-service landlord and applicant portals for document upload and ACH details, automated reconciliations, added HMIS integration, and introduced OCR to extract data for 1099 needs. In parallel, Synoptek delivered admin and landlord portals for property and unit registration with added security controls, then customized Salesforce for landlord and voucher-holder tracking and migrated data and workflows from Airtable to Salesforce for HIPAA compliance. Results included faster processing of 8,000+ applicatio
