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Case Study

Creating a Culture of Performance Management at Bradford Council

Creating a Culture of Performance Management at Bradford Council

Creating a Culture of Performance Management at Bradford Council

AdviserPlus
Pages 2 Pages

Bradford Metropolitan District Council partnered with AdviserPlus to improve performance management and strengthen manager capability during a period of austerity and workforce reduction. AdviserPlus analyzed two years of HR data to identify issues including prolonged absence cases, mental health-related absences, and low manager confidence in difficult conversations. A tailored three-stage management training program combined eLearning, workshops, and proactive follow-up support to improve leadership capability and employee support. The initiative led to a 66% reduction in disciplinary case duration, a 60% reduction in grievance case duration, and improved management of performance and wellbeing issues through earlier, more empathetic interventions.

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