Following a major acquisition of over 600 branches and brands, STARK UK partnered with AdviserPlus to standardize employee relations processes and build a scalable HR operating model. Through the empower® platform, managers gained self-service access to guided workflows, expert advice, and automated absence management tools, while HR teams gained real-time reporting and actionable insights. The transformation improved manager capability, reduced administrative burden, and created greater consistency across the organization. Results included 70% of employee relations tasks becoming manager-led, a 60% reduction in tribunal claims, a 65% drop in legal costs, and significantly improved visibility into workforce trends and compliance risks.

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