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Case Study

Enabling Currys HR Team to Focus on Engagement

Enabling Currys HR Team to Focus on Engagement

Enabling Currys HR Team to Focus on Engagement

AdviserPlus
Pages 4 Pages

Currys partnered with AdviserPlus to modernize employee relations management and reduce reliance on HR for tactical support. Through the empower® platform, line managers gained guided self-service tools for handling disciplinary, absence, grievance, and performance cases, while HR gained access to real-time analytics and actionable workforce insights. The transformation streamlined processes, improved visibility into employee relations trends, and enabled faster, more proactive responses to issues such as bullying and absenteeism. Within 3 months, 88% of ER tasks became manager-led and 73% of the company’s 3,000+ managers actively self-served ER cases, allowing the People Team to focus on employee engagement, ED&I initiatives, and strategic workforce planning.

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