Case Study

DailyPay unlocks over $1M in annual productivity gains

DailyPay unlocks over $1M in annual productivity gains

Pages 3 Pages

Assembled helped DailyPay, founded in 2015 to revolutionize on-demand pay by enabling real-time fund access post-shift, overcome growth pressures in customer support operations. It replaced an outdated tech stack, manual QA, and inefficient workforce management with a unified platform for staffing humans, AI agents, and BPOs. This delivered intelligent routing, real-time recommendations, AI copilot insights, and scalable automation, ensuring consistent service quality and enhanced global customer experience.

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