The Home Office engaged Marlowe Consulting through Bloom to support the people and business-change requirements of a secure digital transformation of critical national infrastructure. Marlowe first conducted an independent review and then worked with the internal change team to turn strategy into practical implementation. Its work covered readiness assessments, stakeholder engagement, communications, training, benefits realisation, governance, risk management, and capability development. A structured transition roadmap and targeted coaching helped build sustainable internal change-management skills while minimising disruption and knowledge loss. Outcomes included stronger leadership capability, improved collaboration, a praised national rollout plan, and recognition of the business-change

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