Deutsche Telekom modernized its process automation architecture by using the Camunda Platform to move from a monolithic system to a microservices-based approach and regain control over more than 3,000 RPA bots. As its internal IT provider, Deutsche Telekom IT GmbH needed better visibility, governance, and alignment between human tasks and automation. Camunda enables teams to model complex processes in one place using a shared language for business and development, visualize real-time operations, and ensure compliance by default. The transformation maximizes RPA investments, improves coordination, and delivers greater transparency, flexibility, and operational control at scale.

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