Planon’s software enabled ETH Zürich’s Real Estate department to become compliant and fully in control of its complex estate operations. By integrating with SAP and centralising asset, lease, and space data, Planon replaced fragmented, knowledge‑based processes with a standardised, workflow‑driven platform. Automated service‑request handling, charge‑back calculations, and access‑management workflows ensured transparency, accountability, and regulatory alignment. Custom‑configured authorisations and role‑based controls gave ETH clear oversight of all service activities and performance metrics. Over more than a decade, Planon has supported consistent, audit‑ready operations, making it a trusted backbone for ETH’s IT‑integrated real‑estate and facilities management.

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