Case Study
First Ethiopian Bank Goes Digital with Newgen’s Lending Solution
Newgen Software helped Ethiopia’s largest privately held bank reduce loan turnaround times to one week by digitizing and automating lending processes. The Loan Origination Solution streamlined loan origination, processing, tracking, and disbursement across 864 branches, improving scalability and operational efficiency. This transformation enhanced the borrower’s experience by reducing delays and inefficiencies, enabling the bank to better serve its over 10.2 million customers nationwide and support its vision to become a leading commercial bank in East Africa by 2030.
