Holiday Oil struggled with inefficient facilities management, relying heavily on emails, manual spreadsheet tracking, and limited vendor-held data across its convenience store operations. Service requests passed through multiple layers, including district managers and shared inboxes, making the process time-consuming and difficult to manage. The lack of a centralized database hindered visibility into service performance, equipment history, and warranty information. To overcome these challenges, Holiday Oil implemented Ecotrak, enabling streamlined vendor coordination, centralized data management, and improved decision-making. This shift also supported the development of an internal service team, boosting efficiency, reducing manual work, and enhancing overall operational control.

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