L5 Capital struggled with an unintuitive work order system that discouraged field teams from submitting requests, limiting visibility and data access for the facilities team while offering poor customer support. Managing around 50 Orangetheory locations, they needed a solution that simplified processes for frontline staff while giving operations better control over repairs and preventive maintenance. By adopting Ecotrak, L5 streamlined work order management, improved communication with internal and external service providers, and enabled more effective tracking and decision-making, resulting in faster workflows, better coordination, and increased efficiency across locations.

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