Swig Drinks faced major inefficiencies managing facilities across more than 90 locations due to an inflexible CMMS that lacked real-time visibility and backend control. Slow service response times led store managers to bypass the system, resulting in unreliable data and poor reporting. Despite investing in preventive maintenance, the facilities team still handled tasks manually, limiting efficiency and scalability. By transitioning to Ecotrak, Swig gained improved operational visibility, faster service workflows, and greater control over maintenance processes, enabling the team to streamline operations, enhance data accuracy, and better support growing business demands.

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