Sizzling Platter, operating over 800 locations across eight franchise brands, faced growing challenges in managing facilities efficiently while controlling costs. The team had to handle complex repair processes, balancing in-house and outsourced services, tracking service-level agreements, and maintaining extensive equipment across multiple regions. Rising inflation further strained resources, prompting a need for better expense management and operational visibility. By using Ecotrak, the facilities team streamlined work order management, tracked equipment data, and monitored performance, enabling more informed decisions and improved efficiency as the company continued to scale.

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