Piada Italian Street Food initially managed facility repairs independently at each location, relying on local providers, which became inefficient as the company grew beyond 40 sites. Introducing a centralized email helped streamline requests, but the increasing volume of maintenance tasks quickly overwhelmed the system. This highlighted the need for a more robust solution to manage repairs effectively. By adopting Ecotrak’s CMMS platform, Piada centralized work order management, improved communication, and enabled better tracking of maintenance activities, ensuring consistent service provider performance while supporting scalable, efficient operations across all locations.

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